Returns & Exchanges
We want you to feel fabulous in your Never Fully Dressed pieces, but if something isn't quite right, you have 28 days from delivery to return your items for a refund or exchange. Please ensure all garments are returned in their original condition with tags still attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Method
Select your preferred return option, whether it is a pre-paid label for a refund, or a free exchange for a different size or style.
- 3.Package Your Items
Place the items securely in their original packaging and affix the generated shipping label to the outside of the parcel.
- 4.Drop Off and Track
Leave your package at a designated drop-off point and keep your proof of postage until your refund has been processed by our team.
